Privacy Policy
Who we are
This website is run by Wire Glide Zolutions Ltd, Companies House number 16300263. Our registered office is 190 Apperley Way, Halesowen, England, B63 2YA. If you have a question about your personal data, email enquiries@wire-glide.com or call 01905 885 664.
What we collect when you contact us
If you send an enquiry through a form on this site, we collect your first name, last name, email address, the subject and your message. We use these details to reply to you and to deal with your enquiry. The form is checked by Cloudflare Turnstile to stop spam.
The product finder asks what you need help with. It doesn’t ask for your name or contact details.
Analytics
With your consent, we use Google Analytics 4 and Microsoft Clarity, loaded through Google Tag Manager, to see how people use the site so we can improve it. None of these run unless you choose “Accept all” or turn analytics on in the cookie banner. You can change your choice at any time. Our Cookie Policy lists each cookie and what it does.
Where your data is held
The website and its database are hosted by 20i. Enquiries you send through the site are stored in the website’s database, and emails from the site are sent through 20i’s StackMail service.
Your rights
Under UK data protection law you can ask us:
- for a copy of the personal data we hold about you
- to correct it if it’s wrong
- to delete it
- to stop or limit how we use it
Email enquiries@wire-glide.com to make a request. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.